Alabama Department of Labor

Labor Market Information Division
SOC: 43-4061 Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
OJT: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Tasks: Answer applicants' questions about benefits and claim procedures. Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance. Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status. Interview and investigate applicants for public assistance to gather information pertinent to their applications. Check with employers or other references to verify answers and obtain further information. Keep records of assigned cases, and prepare required reports. Schedule benefits claimants for adjudication interviews to address questions of eligibility. Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services. Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures. Provide social workers with pertinent information gathered during applicant interviews.
License: License not required.
Outlook: Good
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $15.92   Entry $33,106.00
Mean $20.35   Mean $42,342.00
Experience $22.58 Experience $46,955.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Brokerage Clerks
Customer Service Representatives
Executive Secretaries and Executive Administrative Assistants
Human Resources Assistants, Except Payroll and Timekeeping
Human Resources Specialists
Interviewers, Except Eligibility and Loan
License Clerks
Medical Secretaries
New Accounts Clerks
Residential Advisors
No postsecondary schools reported programs.
Occupational Videos
43-4061.00 Eligibility Interviewers, Government Programs