Alabama Department of Labor

Labor Market Information Division
SOC: 41-9041 Telemarketers
Solicit orders for goods or services over the telephone.
Education: These occupations usually require a high school diploma.
OJT: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Tasks: Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes. Explain products or services and prices, and answer questions from customers. Obtain customer information such as name, address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. Adjust sales scripts to better target the needs and interests of specific individuals.
License: License not required.
Outlook: poor
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $8.57   Entry $17,841.00
Mean $12.14   Mean $25,251.00
Experience $13.92 Experience $28,957.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Bill and Account Collectors
Billing, Cost, and Rate Clerks
Cargo and Freight Agents
Court Clerks
Credit Checkers
Door-To-Door Sales Workers, News and Street Vendors, and Related Workers
Gaming Cage Workers
Legal Secretaries
Retail Salespersons
Travel Agents
No postsecondary schools reported programs.
Occupational Videos
41-9041.00 Telemarketers