Alabama Department of Labor

Labor Market Information Division
SOC: 41-2021 Counter and Rental Clerks
Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Education: Some of these occupations may require a high school diploma or GED certificate.
OJT: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Tasks: Greet customers and discuss the type, quality, and quantity of merchandise sought for rental. Compute charges for merchandise or services and receive payments. Answer telephones to provide information and receive orders. Provide information about rental items, such as availability, operation, or description. Rent items, arrange for provision of services to customers, and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies, and procedures. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Keep records of transactions and of the number of customers entering an establishment. Reserve items for requested times and keep records of items rented. Recommend and provide advice on a wide variety of products and services. Receive orders for services, such as rentals, repairs, dry cleaning, and storage. Prepare merchandise for display or for purchase or rental. Advise customers on use and care of merchandise. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
License: License not required.
Outlook: Satisfactory
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $9.24   Entry $19,211.00
Mean $13.99   Mean $29,102.00
Experience $16.37 Experience $34,042.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Food Servers, Nonrestaurant
Gaming and Sports Book Writers and Runners
Gaming Cage Workers
Gaming Change Persons and Booth Cashiers
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Pharmacy Aides
Receptionists and Information Clerks
Reservation and Transportation Ticket Agents and Travel Clerks
Transportation Attendants, Except Flight Attendants
No postsecondary schools reported programs.
Occupational Videos
41-2021.00 Counter and Rental Clerks