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SOC: 41-2021 |
Counter and Rental Clerks
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Receive orders for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
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Tasks: |
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental. Compute charges for merchandise or services and receive payments. Answer telephones to provide information and receive orders. Provide information about rental items, such as availability, operation, or description. Rent items, arrange for provision of services to customers, and accept returns. Inspect and adjust rental items to meet needs of customer. Explain rental fees, policies, and procedures. Prepare rental forms, obtaining customer signature and other information, such as required licenses. Keep records of transactions and of the number of customers entering an establishment. Reserve items for requested times and keep records of items rented. Recommend and provide advice on a wide variety of products and services. Receive orders for services, such as rentals, repairs, dry cleaning, and storage. Prepare merchandise for display or for purchase or rental. Advise customers on use and care of merchandise. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
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