Alabama Department of Labor

Labor Market Information Division
SOC: 39-6012 Concierges
Assist patrons at hotel, apartment or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
OJT: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Tasks: Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Make travel arrangements for sightseeing or other tours. Receive, store, or deliver luggage or mail. Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides. Pick up and deliver items or run errands for guests. Provide directions to guests. Arrange for interpreters or translators when patrons require such services. Provide business services for guests, such as sending or receiving faxes or shipping packages. Plan special events, parties, or meetings, which may include booking musicians or celebrities. Arrange childcare services for guests. Perform office duties on a temporary basis when needed. Arrange for the replacement of items lost by travelers.
License: License not required.
Outlook: Good
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $10.28   Entry $21,380.00
Mean $13.16   Mean $27,370.00
Experience $14.60 Experience $30,375.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Childcare Workers
First-Line Supervisors of Personal Service Workers
First-Line Supervisors of Retail Sales Workers
Personal Care Aides
Preschool Teachers, Except Special Education
Residential Advisors
Retail Salespersons
Social and Human Service Assistants
Teacher Assistants
Tour Guides and Escorts
No postsecondary schools reported programs.
Occupational Videos
39-6012.00 Concierges