Alabama Department of Labor

Labor Market Information Division
SOC: 39-1012 Slot Key Persons
Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
Education: These occupations usually require a high school diploma.
OJT: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Tasks: Monitor payment of hand-delivered jackpots to ensure promptness. Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary. Respond to and resolve patrons' complaints. Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. Reset slot machines after payoffs. Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams. Record the specifics of malfunctioning machines and document malfunctions needing repair. Exchange currency for customers, converting currency into requested combinations of bills and coins. Answer patrons' questions about gaming machine functions and payouts. Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
License: License not required.
Outlook: Good
Alabama Employment Outlook
Comprehensive wage data available: Alabama Occupational Wage Survey
Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Cooks, Institution and Cafeteria
Dental Assistants
First-Line Supervisors of Food Preparation and Serving Workers
Gaming and Sports Book Writers and Runners
Gaming Cage Workers
Pharmacy Aides
Pharmacy Technicians
Police, Fire, and Ambulance Dispatchers
Weighers, Measurers, Checkers, and Samplers, Recordkeeping
No postsecondary schools reported programs.
Occupational Videos
39-1012.00 Slot Supervisors