Alabama Department of Labor

SOC: 39-1012 Slot Key Persons Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules. Default

Education:		These occupations usually require a high school diploma.

OJT:		Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Tasks:		Monitor payment of hand-delivered jackpots to ensure promptness. Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary. Respond to and resolve patrons' complaints. Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly. Reset slot machines after payoffs. Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams. Record the specifics of malfunctioning machines and document malfunctions needing repair. Exchange currency for customers, converting currency into requested combinations of bills and coins. Answer patrons' questions about gaming machine functions and payouts. Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.

License:		License not required.

Outlook:		Good

Alabama Employment Outlook
Comprehensive wage data available: Alabama Occupational Wage Survey	Alabama Projections Estimated Employment 2016 Projected Employment 2026 Annual Average Openings Annual Growth Rate 70 70 10

Related Occupations:	Postsecondary Institutions With Programs:
Bailiffs Cooks, Institution and Cafeteria Dental Assistants First-Line Supervisors of Food Preparation and Serving Workers Gaming and Sports Book Writers and Runners Gaming Cage Workers Pharmacy Aides Pharmacy Technicians Police, Fire, and Ambulance Dispatchers Weighers, Measurers, Checkers, and Samplers, Recordkeeping	No postsecondary schools reported programs.

Occupational Videos 39-1012.00 Slot Supervisors