Alabama Department of Labor

Labor Market Information Division
SOC: 35-9031 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Education: Some of these occupations may require a high school diploma or GED certificate.
OJT: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Tasks: Greet guests and seat them at tables or in waiting areas. Provide guests with menus. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Answer telephone calls and respond to inquiries or transfer calls. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Inspect dining and serving areas to ensure cleanliness and proper setup. Inform patrons of establishment specialties and features. Receive and record patrons' dining reservations. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Direct patrons to coatrooms and waiting areas such as lounges.
License: License not required.
Outlook: Satisfactory
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $8.69   Entry $18,095.00
Mean $9.34   Mean $19,411.00
Experience $9.65 Experience $20,074.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Counter and Rental Clerks
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
Food Servers, Nonrestaurant
Hotel, Motel, and Resort Desk Clerks
Parts Salespersons
Receptionists and Information Clerks
Retail Salespersons
Stock Clerks, Sales Floor
Waiters and Waitresses
No postsecondary schools reported programs.
Occupational Videos
35-9031.00 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop