Alabama Department of Labor

Labor Market Information Division
SOC: 11-9081 Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations. Exclude "Food Service Managers" (11-9051) in lodging establishments.
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
OJT: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Tasks: Inspect guest rooms, public areas, and grounds for cleanliness and appearance. Greet and register guests. Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints. Monitor the revenue activity of the hotel or facility. Train staff members. Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures. Coordinate front-office activities of hotels or motels, and resolve problems. Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments. Collect payments and record data pertaining to funds and expenditures. Manage and maintain temporary or permanent lodging facilities. Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry. Interview and hire applicants. Prepare required paperwork pertaining to departmental functions. Confer and cooperate with other managers to ensure coordination of hotel activities. Assign duties to workers, and schedule shifts. Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted. Show, rent, or assign accommodations. Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment. Develop and implement policies and procedures for the operation of a department or establishment. Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection. Perform marketing and public relations activities.
License: License not required.
Outlook: Satisfactory
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $16.99   Entry $35,322.00
Mean $26.79   Mean $55,729.00
Experience $31.70 Experience $65,932.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
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Auburn University
Columbia Southern University
James H Faulkner State Community College
Jefferson State Community College
Tuskegee University
Occupational Videos
11-9081.00 Lodging Managers