Alabama Department of Labor

Labor Market Information Division
SOC: 43-9061 Office Clerks, General
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
Education: These occupations usually require a high school diploma.
OJT: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Tasks: Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Compute, record, and proofread data and other information, such as records or reports. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. Complete work schedules, manage calendars, and arrange appointments. Review files, records, and other documents to obtain information to respond to requests. Deliver messages and run errands. Inventory and order materials, supplies, and services. Troubleshoot problems involving office equipment, such as computer hardware and software.
License: License not required.
Outlook: Satisfactory
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $8.83   Entry $18,379.00
Mean $12.70   Mean $26,425.00
Experience $14.63 Experience $30,438.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
Related Occupations: Postsecondary Institutions With Programs:
Billing, Cost, and Rate Clerks
Court Clerks
Gaming and Sports Book Writers and Runners
Gaming Cage Workers
Hotel, Motel, and Resort Desk Clerks
Medical Records and Health Information Technicians
Receptionists and Information Clerks
Telephone Operators
Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Brown Mackie College-Birmingham
Central Alabama Community College
Gadsden State Community College
Occupational Videos
43-9061.00 Office Clerks, General