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Alabama Department of Labor

Labor Market Information Division
SOC: 43-9041 Insurance Claims and Policy Processing Clerks
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Exclude "Claims Adjusters, Examiners, and Investigators" (13-1031).
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Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
OJT: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Tasks: Enter claims information into database systems. Prepare insurance claim forms or related documents and review them for completeness. Calculate amount of claim. Post or attach information to claim file. Transmit claims for payment or further investigation.
License: License not required.
Outlook: Satisfactory
Alabama Employment Outlook
Alabama Wage Data
Hourly Wage   Annual Wage
Entry $12.97   Entry $26,963.00
Mean $17.12   Mean $35,609.00
Experience $19.20 Experience $39,932.00

The data is based on the May 2017 Occupation Employment Survey employment and wage estimate file. The wages have been aged using the most current ECI factors reflecting wages as of June 2018.

Alabama Projections
Estimated Employment 2016Projected Employment 2026Annual Average OpeningsAnnual Growth Rate
3,0003,300340.95
Related Occupations: Postsecondary Institutions With Programs:
Bill and Account Collectors
Billing, Cost, and Rate Clerks
Credit Authorizers
Human Resources Assistants, Except Payroll and Timekeeping
Insurance Claims Clerks
Insurance Policy Processing Clerks
Legal Secretaries
License Clerks
Loan Interviewers and Clerks
New Accounts Clerks
Payroll and Timekeeping Clerks
Receptionists and Information Clerks
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Tax Preparers
Tellers
Brown Mackie College-Birmingham
Central Alabama Community College
Gadsden State Community College
Occupational Videos
43-9041.00 Insurance Claims and Policy Processing Clerks